Refund policy
1. Contact us at info@oxipore.com with your order number.
2. Our team will review your request and provide return instructions.
3. Ship the item back using the provided instructions.
4. Refunds are processed within 5–7 business days after the returned item is received and approved.
How to Request a Return:
- Email us at info.@oxipore.com with your order number
- We'll send you a prepaid return label within 24 hours
- Ship the item back to us using the label
- Receive your full refund within 5-7 business days after we receive your return
Return Conditions: •Products must be returned in their original condition. Original packaging is preferred when possible.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately. We will assist you with a replacement or refund.
Refund Timeline: • Approved refunds are processed within 5–7 business days. Depending on your payment provider, funds may take additional time to appear in your account.
Contact Us: Questions about returns? Email us at info.oxipore.com We typically respond within 24 hours.
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